e-Development of India as the engine for transition into a developed nation and an empowered society
e-Development of India through multi pronged strategy of e-infrastructure creation to facilitate and promote e- governance, promotion of Electronics & Information Technology – Information Technology Enabled Services (IT-ITeS) Industry, enabling creation of Innovation/Research & Development (R&D) infrastructure in ICT&E, building Knowledge network and securing India’s cyber space.
a) Objectives:
b) Objectives are fulfilled through:
| Serial Number | Main Services | Standard |
|---|---|---|
| (I) e-Government: Providing e-infrastructure for delivery of e-services | ||
| 1 | (i) Approval of proposals for Setting up of State Wide Area Networks (SWANs) | 6 weeks from receipt of proposals |
| (ii) Release of Installments to State Governments for SWAN | 4 weeks from receipt of UC & request to release installment | |
| 2 | (i) Approval of proposals of State Governments for State Data Centres (SDCs) | 6 weeks from receipt of proposals |
| (ii) Release of Installment to State Governments for State Data Centres (SDCs) | 4 weeks from receipt of UC & request to release installment | |
| 3 | (i) Approval of proposals for Setting up of Common Service Centres (CSCs) | 6 weeks from receipt of proposals |
| (ii) Release of Installments to State Governments for Common Service Centres (CSCs) | 4 weeks from receipt of UC & request to release installment | |
| 4 | Appraisal of Mission Mode Projects (MMPs) | 3 weeks from date of receipt of electronic copy of project document |
| 5 | Organizing Leadership Meets and training programme for NeGP | One month from the date of receipt of proposal |
| 6 | Timely approval of proposals for innovative projects | 8 weeks from receipt of complete proposal/or receipt of clarifications if any |
| (II) e-Industry: Promotion of electronics hardware manufacturing and IT-ITES industry | ||
| 7 | Timely recommendations to DGFT as concerned Administrative Ministry from technical angle in respect of ratification of norms pertaining to Advance Licences/ Advance Authorisations after receipt of complete applications from DGFT and information on deficiencies from the applicant | Within 30 days of receipt of fully completed applications / information on deficiencies. |
| 8 | Timely recommendations to DGFT as concerned Administrative Ministry in respect of applications for issuance of licence for import of Restricted Items after receipt of complete applications from DGFT and information on deficiencies from the applicant | Within 30 days of receipt of fully completed applications / information on deficiencies. |
| 9 | Timely issuance of Concessional Customs Duty Certificates under relevant Notifications of Department of Revenue | Within 30 days of receipt of fully completed applications / information on deficiencies from the applicant. |
| 10 | Sanctioning of incentives to industry under Special Incentive Package Scheme (SIPS) | Within 30 days of receipt of fully completed applications / information on deficiencies from the applicant and receipt of approval of the Competent Authority based on recommendations of the Appraisal Committee. |
| 11 | Release of incentives to industry under Special Incentive Package Scheme (SIPS) | Within 60 days of receipt of fully completed applications / information on deficiencies from the applicant as per terms and conditions of the Sanction and allocation of funds by the Planning Commission. |
| (III) e- Innovation/ R & D: Enabling Creation of Innovation/R&D Infrastructure in emerging areas of ICT&E | ||
| 12 | Appraisal of New Projects for consideration of financial support | The projects would be initiated within 6 months from the date of the final favorable recommendation(s) of the Working Group(s). |
| 13 | Release of funds to ongoing projects | 2 months from the date of the recommendation of Project Review & Steering Group (PRSG) and submission of acceptable Utilization Certificate (UC) |
| (IV) e-Learning: Providing support for development of e-skills and Knowledge Network | ||
| 14 | Timely release of funds to NIC for NKN as per recommendations of High Level Committee ( HLC) | Within 3 months of the recommendations of the HLC |
| 15 | Initiation of New Projects and Release of funds | 6 months from the date of receipt of completed applications |
| (V) e- Security: Securing India’s cyber space | ||
| 16 | Appraisal of New R&D Projects for consideration of financial support | The project proposals would be appraised/assessed within 3 months from the date of receiving the fully complete project proposal. The projects would be initiated within 3 months from the date of the final favourable recommendation(s) of the Working Group(s). |
| 17 | Keep current the empanelled list of IT security auditors | Applications for empanelment will be received once in every 3 months. The status of successful or unsuccessful empanelment would be intimated to the applicants within 6 weeks from receiving of fully complete applications. |
| 18 | Respond to Security incident | Response within 24 hours of receiving the security incident (reasonable time-frame depending upon the severity of incident) |
| 19 | Issuance of security alerts on latest threats and vulnerabilities | Publication of alerts within 72 hours of tracking an issue |
Contact Details:
Smt. Chandralekha Malviya,
Senior Adviser – DeitY (Director of Grievances)
Room No: 4004,
Department of Electronics and Information Technology
Electronics Niketan, 6, CGO Complex, Lodhi Road
New Delhi – 110003
Phone: + 91-11-24301404
E-mail: cmalviya AT nic.in
Complainants can meet the Director of Grievances on every Wednesday
between 4:00 pm – 5:00 pm
or
By making an emergency request through the facility provided on the Department’s website – www.mit.gov.in.
Expectations from Complainants
Grievance Redress Process
Timeline for response:
(Status of the grievance can be tracked online on – www.mit.gov.in )
(Templates of proposals & DPR available on www.mit.gov.in)
Next Charter review date: 30th November, 2011