Government of India
Department of Electronics and Information Technology, Ministry of Communications & Information Technology, Government of India

Introduction SSDG


The National e-Governance Plan (NeGP) of the Govt. of India aims to make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realize the basic needs of the common man.

The Government desires to create an integrated information infrastructure that will expand, integrate and enhance the utility and reach of the services provided by the Government by utilizing the network of the Common Service Centres.

This project aims to enhance the services provided to the citizens through Common Service Centers (CSCs). It is envisaged that State Portal (SP) along with State Service Delivery Gateway (SSDG) will be developed and implemented so that citizens are provided with outlets where they can access the services under a single interface mechanism in the form of the Portal.

Also the project entails delivery of the services through Common Service Centers (CSCs) by leveraging the common infrastructure (SWAN, SDC etc.) and develop the applications and infrastructure required for deployment of State Portal and State Service Delivery Gateway (SSDG) for the State. This will enable citizens to download forms and submit their applications electronically through a common gateway. This important initiative facilitating Electronic Service Delivery will provide significant benefits to the citizens especially in the form of a single gateway to citizen for service delivery. Thus holistic and harmonious use of the Common Service Centers (CSCs) along with the common infrastructure (SWAN, SDC) and technology across the state for all application and services shall be achieved.

The proposal of ensuring Delivery of Services through Common Service Centres (CSCs) by enabling the State Portal, SSDG, Gap Infrastructure and electronic form Application shall be implemented within a period of 1 year and it shall be followed by an Operations and Maintenance phase of 3 years.

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