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This MMP has been conceived with a view improve services for customers in the General Insurance sector.
The MMP aims to:
- Facilitate customer service through education, information, speedy processing of claims and online issuance of policies on web
- Provide automated grievance reporting and redressal facility to customers
- Create and enlarge business opportunities
- Create holistic database of insurance users
- Integrate insurance database(s) with other government database(s) to analyze social security aspects and facilitate service delivery
The project is proposed to be implemented through the four PSU Insurance companies.